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Cookie policy

This policy covers cookies and similar technologies, such as browser storage, used on aluma.app and in the aluma app. aluma is run by ALUMA FZ-LLC.

What we use

We only use technologies that are needed for the website to work, for signing in, for security, to remember settings you choose, and to remember that you've seen our cookie notice. We do not use advertising or marketing cookies.

Analytics

We use Plausible Analytics in a setup that does not use cookies or persistent identifiers. It is designed not to keep raw IP addresses or raw browser details. It processes limited usage information, such as which pages are visited, device type and approximate location. We do not send account details, email addresses or anything about uploaded files to Plausible.

Other services

Cloudflare (United States) may process technical information to protect the site from bots and attacks.

Supabase (United Kingdom) processes sign-in information to keep you logged in.

Sentry (European Union) receives technical details when something goes wrong on a page, so we can fix it, and from a small sample of page loads, so we can check speed. We take private links and anything typed into forms out of these reports first.

When you pay or manage your billing, you use pages run by Stripe (a US company), which sets its own cookies on those pages.

If you turn on notifications, your browser's own notification service (run by Google, Apple or Mozilla, depending on your browser) delivers them.

Plausible is based in the European Union. Our privacy policy explains what each provider receives and the safeguards for any transfer outside the UK.

The cookies and storage we use

sb-[project]-auth-token

Cookie on app.aluma.app. Sent only over secure connections and hidden from page scripts (Secure, HttpOnly, SameSite=Lax). May be split into parts ending .0, .1

Set by
aluma, using Supabase
Purpose
Keeps you signed in
How long it lasts
Until you sign out, or up to 400 days
Ours or third party
Ours

aluma_portal_staff

Cookie on app.aluma.app. Sent only over secure connections and hidden from page scripts (Secure, HttpOnly, SameSite=Lax)

Set by
aluma
Purpose
Remembers which business a staff member last opened in the staff portal
How long it lasts
12 months
Ours or third party
Ours

aluma-cookie-consent

Browser storage on each aluma address you visit. Never sent to our servers

Set by
aluma
Purpose
Remembers that you have seen our cookie notice, so it does not keep appearing
How long it lasts
Until you clear your browser data
Ours or third party
Ours

aluma-start-here-hidden

Browser storage on app.aluma.app. Never sent to our servers

Set by
aluma
Purpose
Remembers that you hid the “Start here” checklist on your dashboard
How long it lasts
Until you show it again or clear your browser data
Ours or third party
Ours

sw.js

Service worker on app.aluma.app

Set by
aluma
Purpose
Lets aluma show notifications on your device. Only set up if you turn notifications on
How long it lasts
Until you turn notifications off or clear your browser data
Ours or third party
Ours

Cloudflare Turnstile

Inside Cloudflare's check box, on challenges.cloudflare.com

Set by
Cloudflare
Purpose
Checks you are a real person on sign-in, sign-up and other public forms. Cloudflare keeps some data in your browser for this check, inside its own check box
How long it lasts
Set by Cloudflare
Ours or third party
Third party
NameSet byPurposeHow long it lastsOurs or third party
sb-[project]-auth-tokenCookie on app.aluma.app. Sent only over secure connections and hidden from page scripts (Secure, HttpOnly, SameSite=Lax). May be split into parts ending .0, .1aluma, using SupabaseKeeps you signed inUntil you sign out, or up to 400 daysOurs
aluma_portal_staffCookie on app.aluma.app. Sent only over secure connections and hidden from page scripts (Secure, HttpOnly, SameSite=Lax)alumaRemembers which business a staff member last opened in the staff portal12 monthsOurs
aluma-cookie-consentBrowser storage on each aluma address you visit. Never sent to our serversalumaRemembers that you have seen our cookie notice, so it does not keep appearingUntil you clear your browser dataOurs
aluma-start-here-hiddenBrowser storage on app.aluma.app. Never sent to our serversalumaRemembers that you hid the “Start here” checklist on your dashboardUntil you show it again or clear your browser dataOurs
sw.jsService worker on app.aluma.appalumaLets aluma show notifications on your device. Only set up if you turn notifications onUntil you turn notifications off or clear your browser dataOurs
Cloudflare TurnstileInside Cloudflare's check box, on challenges.cloudflare.comCloudflareChecks you are a real person on sign-in, sign-up and other public forms. Cloudflare keeps some data in your browser for this check, inside its own check boxSet by CloudflareThird party

Your choices

You can see our cookie notice again at any time using the link at the bottom of every page. You can also block or delete cookies in your browser, but some parts of aluma, like signing in, won't work without the essential ones.

If this changes

If we ever want to use a non-essential cookie or similar technology, we will ask for your consent first and update this page.

Questions

Email hello@aluma.app.

Last updated: 1 October 2026

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© 2026 ALUMA FZ-LLC. aluma is a trading name of ALUMA FZ-LLC, a company registered in the United Arab Emirates.

Registered with the Information Commission (formerly the ICO), registration number ZC252716.